Poole, UK, 2016-Jun-03
Siemens Traffic maintenance staff can now remotely access equipment with new tablet devices
Providing improved communications and real-time access to service information, the tablets enable the completion of tasks and documentation electronically, speeding up efficiency of traffic maintenance processes whilst reducing travel, equipment downtime and ultimately improving customer service.
Matching the increasing adoption of smart technology at home, traffic installers and engineers in Siemens are now well on their way to a paperless environment at work. The tablets feature specially-designed electronic processes and applications to help deliver the latest in service updates, as well as Siemens’ hosted fault and asset management system, InView.
As Field Services Director Mick Murphy explains, there’s also a major emphasis on supporting Siemens’ Zero Harm culture behind the investment; “This technology includes the Siemens Safety App, enabling timely and consistent logging of safety events, with the latest risk assessments, technical handbooks and audits all readily available with an easy search facility. Plus, without the need for cables, data interrogation with on-street equipment can be done from anywhere on the junction site, improving safety for our staff at busy intersections.”
Siemens Engineer Kelvin Shergold commented “Completing a periodic inspection on the tablet rather than paper has been well received by both employees and customers. When we identify a failure during the inspection, a photograph is taken with the tablet and uploaded to InView along with the form, saving time and duplication”.
The InView application gives engineers real-time visibility of incidents and is enhanced for use with the tablet as part of preventative maintenance strategies. Allocation, scheduling and real time update of tasks with ‘follow up action’ flagging to both Siemens and the Local Authority is available simultaneously, working together to help minimise disruption.
The tablets also have the added benefit of enhancing employee engagement, with internal enterprise social network and Siemens news apps installed to access internal knowledge hubs and technical forums with the rest of the organisation.
Siemens is the market leader in traffic management solutions. It manufactures and maintains the majority of traffic signal and control equipment across the UK. The company has several hundred skilled installation and maintenance engineers operating from a network of regional depots.
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Siemens AG (Berlin and Munich) is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. The company is active in more than 200 countries, focusing on the areas of electrification, automation and digitalization. One of the world’s largest producers of energy-efficient, resource-saving technologies, Siemens is No. 1 in offshore wind turbine construction, a leading supplier of gas and steam turbines for power generation, a major provider of power transmission solutions and a pioneer in infrastructure solutions as well as automation, drive and software solutions for industry. The company is also a leading provider of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. In fiscal 2015, which ended on September 30, 2015, Siemens generated revenue of €75.6 billion and net income of €7.4 billion. At the end of September 2015, the company had around 348,000 employees worldwide. Further information is available on the Internet at www.siemens.com.
