United Kingdom, 2006-Feb-21
United KingdomSiemens Business Services today announced that it has been selected to manage the ‘Work Permits’ and ‘Leave to Remain’ application payment process for the Immigration and Nationality Directorate (IND) in the UK. In a contract valued at £6.7 million over three years, with a possible extension for 2 years, Siemens will manage this process from receipt of applications, through recording details of the applications and processing of payments through to submission to the IND for consideration and decision.
Two main operational sites and teams have been created for Siemens to deliver this service to the IND. A team in Durham will process all Leave to Remain and specific Work Permit applications, whilst a Sheffield-based operation will concentrate on managing Work Permit applications that have tight Service Level Agreements attached to them. In addition to the main operational sites, Siemens will take responsibility for managing the cashiering functions at the IND’s Public Enquiry Offices in locations around the UK including Glasgow, Liverpool, Birmingham and Croydon. Service is expected to commence at each site at various dates throughout the summer of 2006.
Ian Tait, Operations Related Services Director, Siemens Business Services, says: “We have a strong track record in delivering business process operations in the public sector. We are delighted to have won this contract with the IND and we look forward to delivering a first class service to meet the requirements of the IND.”
About Siemens Business Services
Siemens Business Services is an internationally leading IT service provider. This Siemens Group offers services all along the IT service chain from a single source – from consulting to systems integration, right through to the management of IT infrastructures. Thanks to comprehensive know-how and sector-specific expertise, the company provides measurable added value for its customers.
With regard to outsourcing and IT maintenance, Siemens Business Services is among the top ten providers worldwide. Sales in fiscal year 2005 (ending 30 September 2005) came to around EUR 5,4 billion, 75 percent of which was achieved outside the Siemens organization. The company currently has approx. 39,000 employees worldwide. Further information at www.siemens.com/sbs
About Siemens in the UK
Siemens was established in the United Kingdom 162 years ago. The company employs 21,122 people in the UK, including about 5,000 in the manufacturing sector. Last year’s revenues were £3 billion, including exports of £500 million.
Siemens provides innovative, high-quality services and solutions to customers in a diverse range of industry sectors, including power, automation and control, information and communication, medical, transportation, lighting, and household.
Siemens has offices and factories throughout the UK, with its headquarters in Bracknell, Berkshire. The company’s global headquarters is in Munich, Germany.
Mr. Stephan Bobinet
Press & Analyst Relations Manager
Further information
Siemens Business Services
Tel: 01344 784329